FAQ
Notice: This section of our website is out of date! Updates coming soon. In the meantime, if you have any specific questions, don't hesitate to click on our handy dandy chat button!
Why do I have to be 21+ to browse your website?
In the near future, age restricted items will be available for purchase on the website. For that reason, when you access our website, you agree that you are 21 years of age or up (or of age to purchase age restricted products in your jurisdiction) AND that you are not attempting to purchase any age restricted items for an underage person/s.
Can I come into the store physically if I am under 21?
Yes! We do ask that underage visitors refrain from browsing or speaking of our age restricted products, or otherwise making any general references to anything elicit, illegal, or inappropriate while present in-store. If you are under 16, we ask that you have a parent or guardian with you. You (person under 21) are free to browse our gift items. You will be asked to leave if we catch you looking at or conversing about our age restricted items or anything related to them. If any person in your group who is of age is suspected of or caught attempting to purchase age restricted items for you, you will both be asked to leave and the sale will be refused.
What are your ID requirements?
When visiting us in-store, please have valid photo ID ready, regardless of your age. We will not sell age restricted items to a person or persons whose ID is expired, void, severely damaged, proves them to be underage, or suspected to be fake.
If your ID is expired but you have a letter or email proving you have renewed it and your new ID is on the way, we will accept that alongside the expired photo ID. Valid cannabis medical cards will be accepted alongside valid photo ID. The State of Maine accepts out of State medical cards from the following States: Alaska, Arizona, Arkansas, California, Connecticut, Florida, Hawaii, Illinois, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Rhode Island, Vermont, Washington, Washington, DC. (Note that we do not sell products containing THC due to local laws and regulations.)
School ID's do not count as valid ID. Passports, Driver's Licenses, State ID's, and Military ID's are all valid photo identification that will be accepted. The word of a parent will not be accepted as valid identification.
When you make a purchase online, you accept our Terms and Conditions. In particular, by purchasing a product through our e-commerce website, you agree that you are 21+ or of legal age to make said purchase in your City/State/County/Country.
When picking up an order, your photo ID is required. If you are found to be underage or purchasing age restricted items for a minor, at pickup or by other means, you will be refunded (if prepaid) and/or the sale will be refused. You will also be asked to leave and services available through our online storefront will be made unavailable to you. Sales will also be refused if illicit or illegal intentions are shown to be had.
Can I come into the store physically if I am under 21?
Yes! We do ask that underage visitors refrain from browsing or speaking of our age restricted products, or otherwise making any general references to anything elicit, illegal, or inappropriate while present in-store. If you are under 16, we ask that you have a parent or guardian with you. You (person under 21) are free to browse our gift items. You will be asked to leave if we catch you looking at or conversing about our age restricted items or anything related to them. If any person in your group who is of age is suspected of or caught attempting to purchase age restricted items for you, you will both be asked to leave and the sale will be refused.
What are your ID requirements?
When visiting us in-store, please have valid photo ID ready, regardless of your age. We will not sell age restricted items to a person or persons whose ID is expired, void, severely damaged, proves them to be underage, or suspected to be fake.
If your ID is expired but you have a letter or email proving you have renewed it and your new ID is on the way, we will accept that alongside the expired photo ID. Valid cannabis medical cards will be accepted alongside valid photo ID. The State of Maine accepts out of State medical cards from the following States: Alaska, Arizona, Arkansas, California, Connecticut, Florida, Hawaii, Illinois, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Rhode Island, Vermont, Washington, Washington, DC. (Note that we do not sell products containing THC due to local laws and regulations.)
School ID's do not count as valid ID. Passports, Driver's Licenses, State ID's, and Military ID's are all valid photo identification that will be accepted. The word of a parent will not be accepted as valid identification.
When you make a purchase online, you accept our Terms and Conditions. In particular, by purchasing a product through our e-commerce website, you agree that you are 21+ or of legal age to make said purchase in your City/State/County/Country.
When picking up an order, your photo ID is required. If you are found to be underage or purchasing age restricted items for a minor, at pickup or by other means, you will be refunded (if prepaid) and/or the sale will be refused. You will also be asked to leave and services available through our online storefront will be made unavailable to you. Sales will also be refused if illicit or illegal intentions are shown to be had.
What do you sell?
A lot!
As of right now, we sell gift items on the website. Stickers, magnets, pins/buttons, posters, crystals/gemstones, fine art, glass pendants blown in Maine, soap, candles, air freshener sprays, and more to come.
In-store, we sell all that plus other gift and novelty items (incense sticks and cones, a variety of clothing, purses and bags, patches, body jewelry, etc.) and tobacco products such as rolling papers, cones, wraps, handpipes, waterpipes, lighters, torches, and so much more.
Additionally, we have some vintage, antique, collectible odds and ends. Cast iron pans, instruments, carved figurines and masks, a variety of handmade products from Mexico, shot glasses, ashtrays, y mucho mas!
What do your products cost?
We have a huge range of items in quite the variety of prices. Our products can cost anything from $0.25 (for a book of matches) to $20,000 (for a collectible bubbler by Bob Snodgrass). All prices in USD.
Do you deliver?
No, we do not deliver, at this time.
Do you deliver?
No, we do not deliver, at this time.
Will shipping be an option in the future?
Yes! Once development of our shipping department has concluded, shipping will be an option.
Where will you ship to?
We will ship all ages gift items anywhere! When age restricted websites come to our online storefront, we will ship wherever we are able. We will not ship age restricted items within the State of Maine.
What are my options for payment?
PayPal, Venmo, or Cash at pickup are our current payment options. We are hoping to be able to process cards through our website in the future.
What are my options for payment?
PayPal, Venmo, or Cash at pickup are our current payment options. We are hoping to be able to process cards through our website in the future.
Can I return a product?
Please see our Return Policy!
How many locations do you have?
We have one location presently. We have had multiple locations in the State of Maine in the past.
Please see our Return Policy!
How many locations do you have?
We have one location presently. We have had multiple locations in the State of Maine in the past.
Where are you located?
We are located at 121 Main Street in the city of Waterville, Maine, USA.
We are located at 121 Main Street in the city of Waterville, Maine, USA.
Why is your name Happy Trails and Joe's Smoke Shop?
See our About Us page for details on the history of the businesses!
Do you purchase products from artisans, craftspeople, or glassblowers?
We will consider buying from any person who crafts their own items by hand, with their own materials, or featuring their original artwork. We take particular interest in glassblowers, other pipe-makers, jewelers, tailors, or potters. Please contact us via email if you would like to do business with us!
Do you offer consignment?
Very rarely. We prefer to purchase our inventory outright. You are free to contact us regarding business opportunities.
Are you hiring?
Hiring opportunities will be posted on our Facebook page. However, you are invited to send us your resume via email or messenger anytime! We are an equal opportunity employer.
Other questions? More questions?
Contact Us!
Answers to questions here in no way override our Terms of Service, Privacy Policy, or Return Policy.